OK, well I am a paying customer. Now to figure out how to edit the htaccess file.
One of the additional frustrations... I use and outlook email program and when I copy/paste a web address it will auto-correct the .HTML to all caps. The browser will not open the page that way...
thank you for your input. I wonder why bravehost removed this service???
No reason given but the software is specific to one operating system. Maybe they want to make their set up follow standards so that they aren't restricted on what hardware and software they use.