A young couple is staying with you, and you happen to hear a fight between them: The guy was talking about spilling wine. When they stepped out later that night, you went into the room to assess the damage done. You were expecting a simple stain on a sheet, but found large stains on two sheets, the sham, the coverlet, two robes, and three towels—essentially damage amounting to about $600. Normally, you do your best to get out wine stains, and if you can't, you simply chalk it up to the cost of doing business. This seems extreme to you, however. What do you do?
