Just a quick note: The number of items for respective Categories on the left side of the home screen are incorrect. For instance, the number next to the "Williams" category is "15", but there are currently only 6 listings when I open that link. I don't know if the issue is my computer or the server. In either case, just wanted to bring it to your attention!
Hi.. Thanks very much for bringing that to our attention. We tried indexing and thought possibly that would solve the problem but it didn't. We will look further into this. At this point we have no idea what is causing this.
Very well, thank you! I also noticed something 'quirky' along these same lines. As of this morning, the WILLIAMS category says it has (13) listings. When I click on it, there are only 6 listings displayed. HOWEVER, when I type 'williams' into the search field on the home page, it does indeed return thirteen Williams listings. It seems that some of these items are in their own categories with strange symbols.
Here are a few examples:
Listing # 165919 Category: Williamsä
Listing # 166348 Category: WilliamsÁ
Listing # 166346 Category: WilliamsË
Listing # 165197 Category: Williams¥
Hope this helps! Thanks!
Hi Ben.. Thanks very much for the help. I believe it is now fixed. Some of this could have happened when we changed servers but I'm not sure.
Yes! Everything looks good on my end. Thanks again!
Sorry to bring this up again... Looks like there are some items that are going into their own categories again...
Item No. 166757 Category: Williams匠
Item No. 166737 Category: Williams呅
Item No. 166010 Category: Williamsū
Item No. 166573 Category: Williams䥄
Item No. 166574 Category: Williams乒
Item No. 166575 Category: Williams圠
Item No. 166576 Category: Williams䠠
Item No. 166578 Category: Williamse
Hi Ben... We really appreciate your help on this.
If they came back there is probably some sort of a technical problem. I have fixed these and will check this again to see if it is corrected. I'm thinking since Williams is the last indexed category possibly there is a problem with the index. We are going to look into this.